Registered office:

Biotechnological Enzymatic Catalyse NV
Industriepark 13 - 9820 Merelbeke (Belgium)
E-mail: administration@bienca.com
BTW BE 0446.755.472

At Biotechnological Enzymatic Catalyse NV we consider data protection important. In this privacy policy you will find all information about how we guarantee the privacy of our visitors and users of our website www.bienca.com. If you still have questions after reading this agreement or if you have encountered problems with our services or website, you can always contact us.

This policy is also fully compliant with the Global Data Protection Regulation (hereafter GDPR) of May 2018.

A. Privacy en GDPR

1. Who is protected by this privacy policy?
Any natural person who leaves personal data with us. Company data are not covered by the GDPR.

2. What does 'processing of data' mean and who is responsible for it?
Data processing refers to any action performed on and with data. This includes storing, collecting, editing, copying, and deleting data. The data controller is Biotechnological Enzymatic Catalyse NV. For specific questions about the data and its processing, please contact administration@bienca.com.

3. Which data do we process?
Data that visitors leave on our website (name, e-mail, telephone). Analytical data that we obtain through cookies and the Google Analytics pixel. Data from our customers.

4. What do we use this data for?
Biotechnological Enzymatic Catalyse NV collects personal information that is necessary to ensure the optimal functioning of the site. This information can be used by Biotechnological Enzymatic Catalyse NV for actions or messages of a commercial nature. Analytical data obtained on the website www.bienca.com are automatically anonymized and Biotechnological Enzymatic Catalyse NV cannot use it to identify you personally or contact you. We use this information to optimize our website if necessary.

5. What if things go wrong with the security of your data?
Under the GDPR, Biotechnological Enzymatic Catalyse NV must report any problem that arises with the security of data of natural persons to all parties involved within 72 hours. We will then do everything we can, to solve these problems as quickly as possible and we will update our security policy to prevent similar problems in the future. Company data are not covered by the GDPR. Because losses, damage or theft of this data can damage the operation of Biotechnological Enzymatic Catalyse NV, we will also communicate this to our customers if relevant.

6. Do we sell your data to third parties or pass on your data?
Biotechnological Enzymatic Catalyse NV commits herself never to disclose your data to third parties without the explicit consent of the party involved.

7. As a customer, how do you determine which personal data we may use and how?
In principle, customers of Biotechnological Enzymatic Catalyse NV in the capacity of their company have no control over what we do with their company data. There is always the option to unsubscribe from commercial e-mails. For questions you can always contact us at administration@bienca.com.

8. What are your rights and how can you exercise them?
If you are a natural person, you always have the right to request, view, modify, transfer, or delete your personal data. Please contact us for this.

9. What about our website and cookies?
Biotechnological Enzymatic Catalyse NV uses so-called 'cookies' (small pieces of information that are written to the user's hard disk) to facilitate the use of the website. On our website we ask you for information in certain cases (for example forms).

10. Cookies and what they do for you
Cookies are often treated rather poorly. In most cases they fulfil a clear function. They are small pieces of invisible and hidden text that are placed on your device (computer, tablet, smartphone) and have a specific purpose. On our website, they only serve to provide you with a better browsing experience.

With our cookies:
- Our website works as it should
- The speed and security of our website is optimal
- The user-friendliness of our website is increased
- Our marketing can be used more efficiently to your advantage

What our cookies DO NOT do:
- Collect personal or sensitive information without your consent. The information in the cookies is automatically anonymized and can therefore not be used to identify or contact you.
- Pass on your data to third parties.
- Pay sales commissions.

Our cookies therefore serve the functionality of our website and collect analytics data (Google Analytics) about how visitors behave on our website.

How do I get rid of them? Or just allow it?
You cannot choose not to allow them unless you leave our website.

You can disable cookies in your browser settings. However, many websites use cookies that, for example, make online payments more secure, keep track of your login details, or ensure that a YouTube video can be played.

How can you disable cookies?
You can disable or delete cookies or adjust the settings for cookies, although in that case our website will no longer be able to work optimally. In case you still want to change the settings for cookies, please find the instructions for different browsers here:
Mozilla Firefox
Internet Explorer
Google Chrome
Safari (iOS)
Safari (macOS)
Edge

Your consent
The information we collect with cookies is automatically anonymised. This means we cannot use that information to identify or contact you. That is why the law states that we do not need permission to use these cookies.

B. Intellectual Property and Copyright

The user expressly acknowledges that the data provided on the site (texts, graphic elements, ...) are and remain the property of Biotechnological Enzymatic Catalyse NV. No part of the site may be used for reproduction, modification, distribution, sale, publication, or commercial purposes without the prior written permission of Biotechnological Enzymatic Catalyse NV. It is also prohibited to store this information electronically or use it for unlawful purposes. Storing information from the site in a database is not permitted, except for automatic 'caching' of the information by a browser.

C. Liability

Biotechnological Enzymatic Catalyse NV cannot be held responsible for inaccuracies or shortcomings in the data as stated on the site.

Incorrect information or shortcomings on the site do not entitle you to financial compensation. Biotechnological Enzymatic Catalyse NV is not responsible to users or third parties for possible direct, indirect, incidental damage, loss of profit or for any damage caused by its negligence or omission in providing, compiling, editing, writing, and interpreting information.

Biotechnological Enzymatic Catalyse NV expressly offers the website "as she is". The most advanced techniques are used for its technical realization. However, Biotechnological Enzymatic Catalyse NV cannot be held liable for the (temporary) failure or possible malfunctioning of the system.

Biotechnological Enzymatic Catalyse NV is not responsible for links to sites operated by third parties. Biotechnological Enzymatic Catalyse NV does not exercise any control over the aforementioned websites and does not accept any liability with regard to their content. The inclusion of links to these websites does not imply that Biotechnological Enzymatic Catalyse NV endorses the elements contained in these sites and does not necessarily imply a collaboration between Biotechnological Enzymatic Catalyse NV and the owners of these sites.

The information on the site is periodically changed. Biotechnological Enzymatic Catalyse NV reserves the right to make improvements and/or changes to the site at any time.

D. Changeability

Biotechnological Enzymatic Catalyse NV has the right to change this cookie statement and terms of use. This cookie policy was last modified on 17/12/2020.